Support services are available
Monday through Thursday from 8:00 am to 8:00 pm and
on Friday from 8:00 am to 5:00 pm (Eastern Standard
Time) through our support line at 1-803-640-2180.
The support staff has access to
multiple resources to ensure your calls are responded
to effectively. They have an entire database of hot
line queries, and provide quick and accurate answers
to your questions. If they cannot immediately solve
your problem, we provide quick callback response
times, to ensure you are not left out to dry.
Depending on the severity of the problem, our
response times are very fast, ranging from 15 minutes
to just 1 hour.